Shipping Policy

Shipping and Delivery Policy

Thank you for choosing Agld (www.agld.shop). We provide fully transparent shipping metrics for all domestic orders within the United States.

1. Shipping Fees & Destination Coverage

  • Shipping Fee: $0.00 USD ( Free Shipping)
  • Target Destination Zone: United States only (Excluding external territories, military bases, P.O. Boxes, and specific high-risk delivery restrictions).

2. Exact Processing and Transit Timelines

Your total expected fulfillment timeframe is split explicitly into Handling Time and Transit Time:

  • Order Handling Time: 1 to 3 Business Days (Monday to Friday). Orders placed over weekends or during official national public holidays will be processed starting the subsequent business day.
  • Order Transit Time: 7 to 13 Business Days (Monday to Friday). Delivery timelines depend closely on shipping route conditions and standard local carrier delivery operations.
  • Daily Order Cut-off Time: 5:00 PM (EST) - Eastern Standard Time (New York). Any purchase cleared after 5:00 PM EST will enter handling streams on the next business day.

3. Real-Time Tracking and Transparency

Within 24 to 48 hours of dispatch from our fulfillment warehouse, a shipping confirmation email featuring an active, trackable tracking number will be sent to your registered email address. You may track your package progress through leading portals or directly on our dedicated store tracking page.

4. Addressing Discrepancies and Modifications

Please verify your complete shipping address details at checkout. We are unable to alter destination addresses or cancel an order once the item has physically departed our fulfillment networks. If you discover a typographical error post-purchase, contact support@agld.shop immediately within 2 hours of checkout.

5. Handling External Delays

While 95%+ of our shipments fall accurately within the 7-13 business day window, occasionally unforeseen disruptions like extreme weather, federal customs evaluations, or peak seasonal carrier backlogs may arise. We pledge full communication transparency during these windows. If your parcel faces extended anomalies, please contact our support network for tracking updates.